Road Signs For Success
By Kay Caldwell We are living in a time that requires kindness and compassion to survive. When was the last time someone showed you kindness?
By Kay Caldwell We are living in a time that requires kindness and compassion to survive. When was the last time someone showed you kindness?
By Paula Lau A few weeks ago I read with dismay about a financier in Europe who, in his great despair over the stock market,
By Jim Whitt On October 9 I spoke at a conference in Australia on the topic of change. I had no idea how timely my
By Sondra Whitt I read a little book recently whose author claimed to have come up with the best question you could ever ask yourself.
By Gerald Daniels When leaders lose their way in the world, their followers get lost as well. People get lost from time to time; it
By Kay Caldwell Everywhere I spend money I look for one thing — legendary customer service. I worked in Customer Relations in Southwest Airlines for
By Paula Lau As I stood staring at the slammed bedroom door of my teenage son (I’m withholding his name to protect the identity of
By Sondra Whitt Someone, let’s call her Jane, was giving me an update on the health of an 88-year-old who is a mutual relative-by-marriage. This gentleman is dying
By Jim Whitt Time for a multiple choice test. Take a look at the graphic on the left and tell me what you see: A. Superman
By Sondra Whitt Our Declaration of Independence states, “We hold these truths to be self-evident, that all men are created equal, that they are endowed
By Gerald Daniels Labor Day has finally arrived. Some people mark it as the end of summer. Others see it as the last three-day holiday
By Kay Caldwell A few years ago, I planned a conference for Southwest Airlines Reservations Department. We were about to make a major change in
By Paula Lau Have you ever inadvertently sent an email to the wrong person? And what you wrote was definitely not what you wanted the
By Kay Caldwell Have you ever met someone who you would describe as extraordinary? I have. You’ve probably heard of my friend Herb Kelleher, who
By Sondra Whitt We often look at successful people and think they somehow miraculously arrived at the place in life where we currently see them.
By Gerald Daniels All over the countryside at this time of year you see hay cutters, hay rakes, and hay balers moving across the hay
By Jim Whitt If I had to name what topic I’ve written and spoken about most over the last 20 years it would have to
By Paula Lau Recently, a client came to me in tears. She had just found out that a rape she had experienced a couple of
By Bryan McMurry One of the greatest joys in life is doing something that you were not sure you could do. Overcoming uncertainty of our
By Sondra Whitt We probably all have people in our lives that we’d like to help — either because we love them or, if we
By Gerald Daniels Charlie’s determination at work is evident to all who know him. His ability to complete most any work- related task in a